Foundations of ITIL V3 | Ruby & Rails Bookstore

Foundations of ITIL V3
	by Inform-IT List Price: ~~$58.00~~ Your Price: $44.05 You Save: $13.95 (24% off) Add To Cart Availability: Usually ships in 24 hours
Book Description Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.
More Details Binding Type: Paperback Number of Pages: 350 Publisher: Van Haren Publishing Release Date: September 24, 2007 Keywords: ruby-on-rails
Similar Items If you're not sure this is the book for you, perhaps one of these others are: ITIL® V3: A Pocket Guide (ITSM Library) ITIL V3 Exam Prep Questions, Answers, & Explanations: 800+ ITIL Foundation Questions with Detailed Solutions Foundations of IT Service Management: based on ITIL (English version) Passing Your ITIL Foundation Exam - The ITIL Foundation Study Aid Book The McGraw-Hill 36-Hour Course: Finance for Non-Financial Managers 3/E (McGraw-Hill 36-Hour Courses)
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